Angel or Caregiver? Both.

Angel

Angel or Caregiver? Both.

A simple email thank you from our of our family members whose mother lives in one of our Memory Care / Dementia communities in San Francisco. We want to say ‘Thank you for taking time to write! Our associates put their hearts into caring service each day. Thank you for sharing yours.’

“Thank you so much for taking great care of my mother! You and the staff at Vintage Coventry are absolutely wonderful. It is because of you that my mother is having an excellent quality of life. She is happy in her daily life. And she appreciates everyone. I’m sure you know, but she calls the staff “angels.” When she called the front desk in the middle of the night, I heard her say, “Please ask one of my angels to come to me.” “

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So Happy They Had To Write About It

What a great day to get a note that one of our community teams made a family member so happy they had to blog about it!

Last week at Vintage Las Palmas in Laguna Woods, CA the Executive Director Sue Johnson received a letter from a family member that he had a plan to get America back to work – what if each of us shared with our circle of friends and family local businesses that we recommend via facebook, a personal blog or email? As part of Ernie’s plan in action he posted a great recommendation for Vintage Las Palmas:

“After doing a thorough due diligence visit of several Assisted Living Facilities for Seniors, we found Vintage Las Palmas in Laguna Woods.  This turned out to be the best decision we could have made for my elderly parents.  They have a private apartment and a bunch of things to do.  The most important benefit is that they get compassionate care from a very polite staff.  The best way to describe this community is to call it a Cruise Ship on Moulton Parkway in Laguna Woods.  Call Sue or talk to one of her staff members if you have a loved one that needs a positive environment and compassionate care.”

Here’s Ernie C.’s blog post about juicing the economy fittingly named The Casarez Jobs Recovery Act of 2011.

Thank you to our amazing associates who’s hearts sing each time they hear they’ve exceeded expectations, and our residents and families who make each day so meaningful.

Lots of great days around Vintage Senior Living. Good stuff.

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